1. Introduction
NexListo ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered real estate marketing platform.
2. Information We Collect
Personal Information
- Name, email address, and phone number
- Billing information and payment details (processed securely via Stripe)
- Real estate license information and brokerage details
- Profile photos and branding assets you upload
Property Information
- Property addresses, descriptions, and listing details
- Photos and videos of properties you upload
- Generated marketing content and advertisements
Usage Information
- Log data, device information, and browser type
- Pages visited and features used within our platform
- Social media accounts you connect for publishing
3. How We Use Your Information
- To provide and maintain our marketing platform services
- To generate AI-powered property listings and advertisements
- To process payments and manage your subscription
- To publish content to your connected social media accounts
- To send service-related communications and updates
- To improve our AI models and platform features
- To comply with legal obligations
4. AI and Data Processing
Our platform uses artificial intelligence to generate marketing content, enhance images, and create videos. When you use these features:
- Your property information and images are processed by our AI systems
- Generated content is stored in your account for your use
- We may use anonymized data to improve our AI models
- You retain ownership of your original content and generated materials
5. Information Sharing
We may share your information with:
- Service Providers: Third-party services that help us operate our platform (e.g., Stripe for payments, cloud storage providers)
- Social Media Platforms: When you choose to publish content to connected accounts
- Legal Requirements: When required by law or to protect our rights
We do not sell your personal information to third parties.
6. Data Security
We implement industry-standard security measures to protect your data, including encryption in transit and at rest, secure authentication, and regular security audits. However, no method of transmission over the Internet is 100% secure.
7. Your Rights
You have the right to:
- Access and receive a copy of your personal data
- Correct inaccurate or incomplete information
- Delete your account and associated data
- Export your data in a portable format
- Opt out of marketing communications
- Disconnect social media accounts at any time
8. Data Retention
We retain your data for as long as your account is active or as needed to provide services. Upon account deletion, we will remove your personal data within 30 days, except where retention is required by law.
9. Cookies and Tracking
We use essential cookies to operate our platform and analytics cookies to understand usage patterns. You can manage cookie preferences through your browser settings.
10. Children's Privacy
Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.
12. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us at:
Email: privacy@nexlisto.com